Smokin’ Muncheez Privacy Policy

Effective Date: [4/22/2023]
Last Updated: [11/12/2024]

1. Introduction

Smokin’ Muncheez (“we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, place an order online, register for loyalty/rewards (if applicable), or otherwise interact with our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of personal information:

  • Identifiers & Contact Info: name, email address, phone number, billing/shipping address

  • Transaction Information: order history, payment method, details needed to process orders

  • Usage Data & Device Data: IP address, browser type, pages visited, device type, cookies and similar tracking technologies

  • Location Data: if you allow location access (for store locator or delivery services)

  • Optional Demographic Data: if voluntarily provided (e.g. age, preferences)

3. How We Collect Your Information

We collect information:

  • Directly from you (when you place an order, sign up, contact us)

  • Automatically when you use the Website (cookies, analytics, logs)

  • From third-party service providers (payment processors, delivery services, analytics vendors)

4. How We Use Personal Information

We use your personal information to:

  • Process your orders and payments

  • Provide customer service and support

  • Communicate with you about your order (confirmation, updates), promotions, or newsletters (if you opted-in)

  • Improve our site, services, menu offerings

  • Personalize your experience (recommended items, saved orders)

  • Prevent fraud, enforce our terms, comply with legal obligations

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies:

  • To operate the site (session cookies, necessary for your orders)

  • For analytics and performance monitoring (e.g. Google Analytics)

  • For advertising and marketing purposes, if you have opted-in

You can control or refuse cookies via your browser settings. Disabling some cookies may affect the functionality of the website.

6. Disclosure of Information

We may share personal information:

  • With service providers who help us run our business: payment processors, delivery partners, IT/hosting or analytics providers

  • When required by law (e.g. subpoenas, legal process)

  • In connection with a business transaction (sale, merger, or acquisition)

  • With your consent

7. Data Security & Retention

  • We take reasonable measures to protect your personal information (encryption, secure services)

  • We retain your personal information only as long as needed for our operations, or as required by law

  • If you close your account or opt-out of marketing communications, we will respect your request, though some data (like past orders) may be kept for necessary recordkeeping

8. Your Rights & Choices

Depending on where you live, you may have rights including:

  • Right to access the personal information we hold about you

  • Right to correct or update your personal information

  • Right to delete your data (with exceptions for legal requirements)

  • Right to opt-out of marketing or promotional communications

  • Right to limit certain forms of processing (like targeted advertising)

To make a request, contact us at info@smokinmuncheezcafe.com

9. Children Under 13

We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it.

10. Third-Party Links

Our website may contain links to third-party sites or services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies.

11. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will revise the “Last Updated” date and post the new policy on our website. Your continued use of the website after changes indicates acceptance of those changes.

12. Contact Information

If you have any questions about this Privacy Policy, or want to exercise your rights, please contact us:
Smokin’ Muncheez
Address: 5958 Johnson St, Hollywood, FL 33021
Email: info@smokinmuncheezcafe.com